Purkle

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Just a heads up – our customer service team is taking a break for some holiday cheer from 20 December 2024 to 9 January 2025. Our responses might be a tad slower when we get back on 10 January as we work through all the requests. Please allow up to 14 business days after we get back for queries and redemptions to be processed.

Do you have a question for Purkle? Please read through our FAQ section first, your question may have already been answered.

To submit a question, please fill in the form below with as much detail as possible and click on the submit button.

If your query is regarding voucher delivery, please ensure that you check your junk mail as well as your main inbox. Please note that a 5-7 day processing period will apply for all redemptions made.

To help us address your questions faster, please use the email address that you use to login to the Purkle site.

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If possible, please include the survey’s reference number (where relevant), which can be found in the survey email invite.

Any personal information you provide here will be handled in accordance with our 'Collection Statement - Contact Us'